The legal basis for this is Article 6, Section 1 (a) of GDPR. You will find your six-digit booking code in your booking confirmation email or on your boarding pass if you have already checked in. We transmit the registration data in order to safeguard our legitimate interest in partnering with the affiliated company Eurowings Aviation, per Article 6, Section 1 (f) of GDPR, and in the provision of the bonus programme, per Article 6, Section 1 (b) of GDPR. In doing so, we generally identify any information that is provided on a voluntary basis and not according to any of the above obligations or not required to execute a contract. The legal basis for this is Article 6, Section 1 (a) (b) as well as (f) of GDPR. Cookies and Tracking: Like many well-known companies, we use so-called “cookies” or tracking software in order to make our offering as user-friendly as possible. 06.03.2019 Eurowings: Europe’s most punctual airline and a top customer satisfaction rating Frontrunner with over 90 percent punctuality: current statistic shows that the airline has the best European on-time performance among all point-to-point (P2P) airlines These purposes also reflect our legitimate interest in the data processing. Further Rights As the affected person, you have the right: - to information about what personal data has been collected and saved, according to Article 15 of GDPR; - to correction of incorrect or incomplete data, according to Article 16 of GDPR; - to the deletion of personal data, according to Article 17 of GDPR; - to the restriction of processing, according to Article 18 of GDPR, and - to data portability, according to Article 20 of GDPR. Book your flights here. Never miss an update again. In 2004 the share was increased to 49%. Eurowings has made this announcement: Lufthansa subsidiary expands commitment at the capital's airport More than a hundred aviation jobs move to Berlin base Every third departure at the new BER is a Eurowings flight With more than 1,000 departures since opening, Eurowings flies to the top CEO Jens Bischof: "Others are leaving, we are staying… The legal basis for this is Article 6, Section 1 (b) of GDPR. Price per leg and person. Price per leg and person. payment service providers, direct debiting, etc. resources, persons, etc. German carrier Eurowings will let passengers pay to block the middle seat next to them in order to social distance while flying during coronavirus. Registration/My Eurowings Account: On our website, we offer you the opportunity to register and to apply for a My Eurowings account. This information is also required for completing the booking. In the beginning the airline cooperated with KLM and Air France and operated flights to Amsterdam and Paris. You can set your browser to inform you about the placement of cookies. For more information about the cookies and tracking software we use, their purposes, and their legal basis (bases), we have compiled separate Cookie/Tracking Information. For privacy notices about the Boomerang Club, visit here. Furthermore, we also ask for information required to process your booking. A cookie contains a unique string that enables the clear identification of the browser when the website is called up again. Boek uw vlucht hier. by post, fax, or email using any of the contact methods listed on the first page of this Privacy Notice. We also delete your personal data without your involvement as soon as its retention is no longer necessary to fulfil the purpose for which it was processed, or in cases where storing your data is otherwise legally inadmissible. Cookies are small text files that are stored in your internet browser after you visit our website. 261/04. In addition, we may store your data until the expiry of the statutory limitation periods (i.e., generally for 3 years; but in individual cases for up to 30 years) where this is necessary for the assertion or exercise of, or defence against, legal claims. Everything you need to know about checking-in, Boomerang Club Terms and Conditions and Privacy Policy. This enables us to start the day on time and lay the foundation for punctual flight operations in the further course of the day. It is headquartered in Dusseldorf and serves a network of European, international and domestic destinations. If you accept the corresponding offers, we will transmit the necessary data to our partner company. log data is deleted within thirty days, unless further storage is required for lawful purposes such as the detection of misuse and the detection and removal of technical malfunctions; the data processed in connection with flight bookings is deleted at the latest upon the expiry of the statutory retention periods (i.e., after a maximum of 10 years); and. We save this data only for the duration of the chat session. We collect all the information you provide and keep it only as long as is necessary for the processing of your request. In the event of your objection, we will no longer process the personal data concerning you, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms, or if the processing is for the purpose of asserting, exercising, or defending legal claims. Eurowings is a very bad company, they cancel flights often and customers have to wait for refunds for months. Regardless of Directive 2002/58/EG, you have the option, in the context of the use of information society services, of exercising your right to object through automated procedures that use technical specifications. Afterwards the relevant data are routinely deleted. The legal basis for this is Article 6, Section 1 (b) of GDPR. They lied in the e-mail that the reason is the notice from officials. Counter at the airport. Booking dates: We ask for information required for the processing of your booking (specifically your first and last name, your date of birth, your billing address and other details on the payment method you selected, and, if applicable, passport/visa information). For this, we ask for your first and last names, your cell phone number, your email address, and a self-determined password. Whether iPhone or Android: with our mobile services we offer you many functions and services for even more flexibility and convenience in your travel planning on the road. If you call their helpline, you have to wait for hours, just to hear some excuses. Datenschutz-Team Eurowings Waldstr. In the crisis, the situation in the world and in the air changes almost hourly. You are also entitled to file a complaint with a competent data protection supervisory authority, according to Article 77 of GDPR. Not all of these data are collected by us at the time of booking; in many cases, the collection of this information takes place shortly before departure, potentially via the “machine-readable area” of recent travel documents. Check the status here and report any issues! Information via Email: If you have subscribed to our email newsletter, we will, based on your consent, process your email address and any information recorded in your My Eurowings or Boomerang Club account to provide you with information tailored to your interests, such as services, offers, and promotions, in addition to the services of Eurowings Aviation GmbH from the Boomerang Club, credit cards, and selected partner companies in the areas of travel and mobility (e.g. Your personal data is generally processed within our company. Account data – My Eurowings: When booking your flight, you may be asked to create a Eurowings account. In addition, if we collect personal information from you, we will tell you at the time we collect it whether the provision of that information is required by law or is required to execute a contract. As a result, Eurowings customers also have the option of earning Miles & More miles instead of Boomerang Club miles, or redeeming them for Eurowings services. In this case, we also provide to Eurowings Aviation the data we collected for the My Eurowings account at the time of registration; in addition, Eurowings Aviation may collect additional personal data. In addition, you can set your browser settings to refuse the storage of cookies. In our email communications, we generally provide a corresponding link in every one of our newsletters. In particular, these external receivers may include the following: affiliates (such as Eurowings Aviation as operator and publisher of the Boomerang Club) to whom we transfer personal information for internal management purposes within the Lufthansa Group; third parties we use to provide our services (such as the operation of flights), only to the extent the transmission is necessary to fulfil contracts executed with us, such as providers of ground handling services at the airports we serve; the service providers we use, for example in the areas of transport (e.g. In this case we keep only salutation, first name, last name, cell phone number, email address, and a password. This allows you to book your flights faster, make booking changes or purchase additional services without sifting through the wide range of options we offer to select the ones that may interest you. We transfer to our partners the specified programme number as well as your first and last name, booking class, route, fare, booking code, seat number and ticket number so that the bonus points/miles can be credited to the respective programme. Passengers will now only pay for services they want. I called 3 month ago and they told me it will take 8 weeks to process my refund, I called 10 weeks later and they promised that I will receive my refund by end of August. Never miss an update again. Starting in March, the German budget airline is offering what it calls a revised BASIC fare on short- and medium-haul routes. The legal basis for this is Article 6, Section 1 (f) of GDPR. Eurowings Aviation is a partner company of the Miles & More frequent flyer programme. If the information provided includes personal data and we do not have a legal obligation of disclosure (such as Advance Passenger Information), we will ensure that the third country or the recipient in the third country has required a sufficient level of data protection. Where the information provided includes personal data and we do not have a legal obligation to disclose such data (e.g. The operator and issuer of the Miles & More bonus programme is Miles & More GmbH. or payment processing (e.g. Eurowings was founded in Dortmund in 1993 through the merger of the Nuremberg Flight Service and Industrial Flight. Even without a legitimate interest, we can continue to store the data if we are legally obligated to do so (for example, to fulfil record-keeping obligations). A blocked account is a special type of bank account for international students in Germany to prove they have enough funds to live in Germany for a year and is a requirement when applying for a German student visa or a student residence permit. Eurowings' Mobile Services - services available on your smartphone include booking flights, checking in and verifying your flight status! In addition, we evaluate data generated from the delivery and retrieval of our emails in aggregated form (delivery rate, open rate, click-through rates, conversion rate, unsubscribe rate, bounce rate, visits, bookings and the amount spent) in order to analyse the success and use of our emails. Eurowings was previously a regional airline until October 2014 when it began operating flights on behalf of Germanwings. MIAMI – Today in Aviation, the McDonnell Douglas DC-9 took to the skies for the first time in 1965, gaining its type certificate nine months later.. During the 1950s, there was a growing demand for economic aircraft for frequent short-haul flights to small airports with short runways. In its press release issued last Friday, Eurowings claims that for its BASIC customers, price is the most important factor when booking a flight.. Right to object, according to Article 21 of GDPR You have the right, at any time, to object to the processing of personal data concerning you pursuant to Article 6, Section 1 (e) or (f) of GDPR for reasons arising from your particular situation; this also applies to profiling based on these provisions. Applicable legal provisions typically stipulate the provision of data about the identity and travel documents (passport, visa) of the passengers and crew members on board. * Basic fare, unless indicated otherwise – checked luggage is subject to surcharges. For more information on the processing of your personal data by Eurowings Aviation, see the Boomerang Club Terms and Conditions and Privacy Policy. In 2001 the German Lufthansa Ag held 24.9% of Eurowings. This also applies to the processing of personal data for advertising and marketing purposes. We process the data to your My Eurowings account in order to provide you with this functionality. the management and further development of our business activities, including risk management. Account data – My Eurowings: When booking your flight, you may be asked to create a Eurowings account.
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